A sudden plumbing failure can cause significant water damage in a short time. Knowing a few immediate steps can limit the damage while you wait for professional help.
1. Shut Off the Water
Locate your main water shut-off valve (often near the water meter, in the basement, or where the main line enters the house) and turn it off. If the problem is limited to one fixture, shut off the local supply valve under the sink or behind the toilet.
2. Turn Off Electricity if Needed
If water is near electrical outlets, appliances, or the water heater, shut off power to those areas at the breaker panel for safety.
3. Contain the Water
Use buckets, towels, or a wet/dry vacuum to remove standing water. Move valuables and furniture out of the wet area if possible.
4. Call for Help
Contact a licensed plumber right away. For East Lansing residents, call us at (517) 203-7890. Describe the situation clearly so we can prepare the right tools and arrive ready to work.
Specific Situations
- Burst pipe: Shut off water, open a faucet to relieve pressure, and call immediately.
- Sewage backup: Avoid contact with the water, keep people and pets away, and call a professional—do not attempt to clear main sewer lines yourself.
- No water: Check with neighbors to see if it is a municipal issue before assuming a private plumbing failure.
Prevention helps: know where your shut-off valves are located and test them once a year so they work when you need them.
For 24/7 emergency plumbing in East Lansing, see our emergency service page or call now.